At Jouta, we are always looking for talented and enthusiastic people to join our HR services team in Vancouver.
We believe that the entrepreneurial spirit of individuals enhances the effectiveness of our team. Your unique ideas and thoughts make a difference.
If you’re interested in working for either Jouta or one of our clients, or would like more information please check out our vacancies:
How likely are our current employees to recommend us?
The Net Promoter score is a way of measuring customer loyalty and service quality.
In his landmark book, the Ultimate Question, Fred Reichheld revealed that customer satisfaction is best measured by one simple question, “How likely is it that you’d recommend this business to a friend or colleague?”
We changed this up slightly and asked each of our employees how likely they were to recommend us as an employer to work with, on a scale of 0 to 10 (zero being not at all; 10 being absolutely).
The survey results (plus a quick calculation) reveal a score between -100 and +100. According to the Ultimate Question, “Top service providers fall in to the +50 to +80 range.”
The previous fiscal year (Sept ’11 to Aug ’12) we scored +75. Our target for August 2013 is +85.
If you’re interested in working with the kind of team that our employees recommend, we encourage you to contact us to see what opportunities we have available.